Contact
Ask the belay station
Tell us what the clip has to hold and we will tell you which one belongs on your hook.
Before you write
- What you want to hang or clip, and roughly how heavy it is
- Whether it will ever hold a person
- Which FresKaro clip you have now, if any (the rating on the spine helps)
- A photo, if something looks worn or damaged
Workshop address
2217 W Colorado Ave, Suite 4, Colorado Springs, CO 80904
Post only, no walk-in counter.
Who handles what
| Your question | Best route |
|---|---|
| Which carabiner should I buy? | Us |
| What does this rating mean? | Us |
| Is my clip still safe to use? | Us |
| Where is my order? | Partner store order page |
| I want a refund or exchange | Partner store order page |
| A warranty claim | Partner store order page, we can guide you |
Orders, deliveries, refunds and warranty are handled by the partner store that sold you the clip, because only its order page can see your purchase.